Organizational
Onsite Conference Support
Provides onsite meeting support
including daily audio-visual set-up, registration, and organization.
· IHS National Combined Councils Meeting – San Diego, CA
· Phoenix Area IHS Health Summit – Phoenix, AZ
· SAMHSA HIV/AIDS Conference – Anchorage, AK
· Palliative Care Conference – Bloomington, MN & Flagstaff, AZ
· Sexual Assault Nurse Examiner Training – Oklahoma City, OK
· Research Conference – Phoenix, Arizona
Communication
Daily communication takes
place electronically through emails, faxes, and telecommunication. As the main point-of-contact for various programs, I have
developed competent interpersonal and superb customer service skills to address the needs of IHS, Tribal, and Urban Native
communities and healthcare programs. It is very important to be tactful and kind and to always remember the ultimate mission
to be fulfilled.
Leadership
Office of Continuing Education Program Support Services
As the lead program assistant for the Office of Continuing Education, I am responsible for
training and educating staff in the processes and procedures of running a successful program. The CSC team depends upon my
expertise to provide valuable input to improve processes and assist with correcting system errors.
Teamwork
IHS Clinical Support Center Website Redesign
Participated on a team who
volunteered to head-up the “branding/marketing” of the CSC program including the re-design of the department website
and the presentation of the new website to the entire Area Office staff.
Participation in Extensive Training Programs
Participated in two leadership
training programs. One was three-weeks over a three-month period the other was three weeks over a six-month period. Both training
programs required extensive participation with predetermined teams consisting of members from various parts of the U.S. The
training project required constant communication and organization over the entire period of training to complete a final project.
Conference Support Services
The IHS CSC team participates
together to provide onsite meeting support at larger nationally sponsored conferences. A successful conference requires teamwork
of registration, meeting room A/V set-up, and overall coordination and organization.
Problem –Solving & Analytical
My skills and knowledge have
been recognized by management to help improve various internal processes, address critical areas of improvement, help analyze
and solve problems, and begin tracking mechanisms to enhance our office efficiency and effectiveness.
Specialized Training
· USDA New Leader Program
· IHS Executive Leadership Development Program
· Focus: Achieving Your Highest Priorities
· Finance & Accounting for Non-Financial People
· Business Writing & Grammar Skills
· Self-Discipline & Emotional Control
· Secrets of Great Graphic Design
· Conference for Administrative Assistants
· GSA National Travel Forum
· Federal Travel Regulations
· Federal Agency Travel Administrator Training
· United Financial Management System iProcurement Training
Special Projects
· Coordination of an annual IHS OEH&E Secretary’s Training
· Planning Committee for the Phoenix Area IHS Women’s Conference
Awards & Recognition
· IHS Director’s Award – IHS Clinical Support Center 2009
· Exceptional Performance Rating – IHS Clinical Support Center
· Exceptional Performance Rating – IHS Office of Environmental Health & Engineering
· Exceptional Performance Rating – IHS Division of Financial Management
· Employee of the Month – IHS Office of Environmental Health & Engineering 2004
· IHS Director’s Award – IHS Office of Environmental Health & Engineering 2000
· Administrative Assistant Award of Appreciation
· Exceptional Customer Service Award – JCPenney Hair & Nail Salon
Hobbies
· Traditional Scrapbooking
· Photography
· Writing
· Athletics
